MMXDigital Operations
← All services

Delivery-platform management

Keep your delivery
presence in order.

Bring your menus, outlet information, promotions and reporting into a clear working routine across the delivery platforms relevant to your restaurant.

Onboarding & listing coordinationMenus, photos, prices & promotionsSupport follow-up & performance reports

Restaurant delivery platforms

Platforms we can help manage.

talabat
talabat
noon Food
noon Food
Careem Food
Careem Food
Deliveroo
Deliveroo
Zomato
ZomatoIndia

Independent support from MMX. Platform names and logos belong to their owners and do not imply a partnership. Services depend on your location, account eligibility and available merchant tools.

What we can handle.

Choose the work you need. Your agreed scope defines the exact deliverables.

Account setup & outlet readiness

Help prepare a complete restaurant profile and coordinate the application steps available for your market.

  • Document and outlet-information checklists
  • Onboarding and verification follow-up with the platform
  • Outlet details, contact information and operating-hours review

Menu & catalogue management

Keep the customer-facing menu aligned with your restaurant’s approved offer.

  • Categories, item names, descriptions and supplied images
  • Approved prices, portions, modifiers, add-ons and combos
  • Menu availability and item updates within supported account tools

Offers & campaign coordination

Prepare promotions that fit the restaurant’s objectives and operating capacity.

  • Offer planning with your approved pricing and margins
  • Discount and campaign setup where account tools allow it
  • Promotion artwork and platform advertising coordination with an agreed budget

Account support & operational follow-up

Keep track of account issues and work with your outlet team on the next action.

  • Support-ticket preparation and follow-up
  • Listing, menu, availability and account-issue tracking
  • Coordination of order-related issues with your restaurant and platform support

Reporting & improvement priorities

Use available account data to understand what changed and where to focus next.

  • Orders, sales, promotions and cancellation trends where accessible
  • Review of platform statements and reported charges for follow-up
  • A recurring report and prioritised action list

How the work runs.

01

Review

Confirm your markets, outlets, platforms and account access.

02

Maintain

Prepare approved updates and check the published changes.

03

Review performance

Follow up on issues and agree the next priorities using available data.

What we need
to get started.

Authorised merchant access, documents requested by the platform, outlet contacts, current menus and prices, photographs, stock updates and approved promotion budgets.

Agreed before we begin

We agree platforms, outlets, support hours, update frequency and reporting cadence. Platform commissions, discounts, ad spend and integrations are separate. Platforms control approval and feature availability; your restaurant handles food preparation, stock and fulfilment.

A few things worth knowing.

Which platforms can you help manage?

Talabat, noon Food, Careem Food and Deliveroo where your restaurant has an eligible account. Zomato food-delivery support is scoped for India. We confirm local availability and the tools accessible to your merchant account first.

Can you guarantee onboarding or more orders?

The platforms decide eligibility and approvals. We can coordinate applications and improve the agreed account content and routines, but cannot guarantee acceptance, rankings or order volumes.

Do you manage live orders around the clock?

Support hours and operational responsibilities are specified in your scope. Food preparation, stock accuracy, rider handover and fulfilment remain with your restaurant and the delivery provider.

Are platform charges included?

Platform commissions, advertising, discounts and other provider fees are separate from MMX’s management scope unless explicitly included in your written quote.

WhatsApp “GROW”